Hope Visitation & Exchange Center: Frequently Asked Questions

What is Supervised Visitation?

Supervised Visitation is the provision and maintenance of a safe, neutral setting in which the contact between a child(ren) and an adult (usually a parent, sometimes grandparent) can be monitored by personnel able to protect the rights of the child(ren).

What is Hope Visitation and Exchange Center?

A Supervised Visitation and Exchange program that offers families a uniquely safe, structured, neutral alternative where supervised visits and exchanges can be provided.

What are Supervised Neutral Exchanges?

Supervised exchanges are for parents who are not required to have supervision while visiting their children, but need to be able to make the exchange without interacting with the other parent.  The child is escorted from one parent to the other by staff with security present at all times.

How are families referred to Hope Visitation and Exchange Center?

Families are referred to the center in a variety of ways including, but not limited to  the courts, Children’s Services and self-referral. 

What are the grounds for termination of Supervised Visits at Hope Visitation Center?

Supervised visitations or exchanges may be terminated at the discretion of the Center staff if the client does not adhere to the policies set by the Visitation Center, or if the child, another client or the staff’s safety is jeopardized.

Why are Visits Important?

• The child is able to maintain a relationship with the non-custodial parent.


• The child sees that the non-custodial parent still loves him/her and wants to visit with the child.


• The visits allow a connection to remain between the non-custodial parent and the child so that the child does not feel abandoned.


• The visits allow the child to see the visiting parent is alright, so that the child does not worry about the non-custodial parent’s well being.


• The visits allow the child to slowly come to terms with the separation or divorce of his/her parents, which can help in the healing process.


• The visits are monitored and in a safe environment so that the custodial parent/guardian knows that the child is safe and not alone in this experience.

For more information about our services and schedule, please email us or call 419-221-2118.